• Authentic Preloved Luxury Boutique
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SHIPPING & DELIVERY

All prices on our website do not include shipping. Shipping costs will automatically be added during checkout based on the country and the volumetric weight of the package.

We try our hardest to deliver your items within the delivery period. However, at peak periods, this may not be possible.

We use EasyParcel as our chosen and trusted delivery partner and deliveries can be tracked on EasyParcel

Please be informed that EasyParcel uses volumetric weight to calculate the courier charge prices. We have 3 size boxes that we use to carefully pack your items so it does not get damaged during transit.

Small – 27cm x 27cm x 8cm = approx. 1.5kg (Accessories, Small Leather Goods, Clothing)
Medium – 36cm x 27.5cm x 13cm = approx 3 kg (Shoes, Medium Bags)
Large – 50cm x 40 cm x 20cm = approx. 9 kg (Large Bags, Multiple Items)

COUNTRYBOX SIZE (KG)PRICE (RM)EST DELIVERY
West MalaysiaS (1.5 kg)
M (3 kg)
L (9 kg)
RM10
RM13
RM25
1 - 3 working days
East Malaysia (Sabah & Sarawak)S (1.5 kg)
M (3 kg)
L (9 kg)
RM25
RM43
RM115
3 - 5 working days
SingaporeS (1.5 kg)
M (3 kg)
L (9 kg)
RM30
RM45
RM105
3 - 5 working days
South East AsiaS (1.5 kg)
M (3 kg)
L (9 kg)
RM100
RM145
RM325
3 - 5 working days
AsiaS (1.5 kg)
M (3 kg)
L (9 kg)
RM150
RM195
RM375
3 - 5 working days
Australia & New ZealandS (1.5 kg)
M (3 kg)
L (9 kg)
RM280
RM240
RM480
5 - 7 working days
United Kingdom & West EuropeS (1.5 kg)
M (3 kg)
L (9 kg)
RM250
RM340
RM700
7 - 14 working days
East Europe & RussiaS (1.5 kg)
M (3 kg)
L ( 9kg)
RM400
RM700
RM1900
7 - 14 working days
USA & CanadaS (1.5 kg)
M (3 kg)
L (9 kg)
RM200
RM290
RM650
7 - 14 working days
Rest of the WorldS (1.5 kg)
M (3 kg)
L (9 kg)
RM450
RM675
RM1575
7 - 14 working days


Please note that estimated delivery times are to be used as a guide only and commences from the date of dispatch. Portluxe will not be responsible for any delays caused by destination customs clearance process.

If there are custom duties and/or any taxes to be paid for the order, the buyer agrees to bear all cost(s) and will pay the cost(s) directly to the respective customs.

In the rare event that your item does not arrive, please contact [email protected]

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